Be Considerate To Your Surfers

Originally posted in July, 2000
We’ve all been there. It’s the most interesting link description you’ve seen all day, and you’re eagerly awaiting for the little bar at the bottom of your screen to stop moving so you can get down to the nitty gritty - surfing the site.
But as you wait, and wait, and wait… […]

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Written by Raven on October 3rd, 2006 with comments disabled.
Read more articles on Webmastering.

Originally posted in July, 2000

We’ve all been there. It’s the most interesting link description you’ve seen all day, and you’re eagerly awaiting for the little bar at the bottom of your screen to stop moving so you can get down to the nitty gritty - surfing the site.

But as you wait, and wait, and wait… your anticipation turns to resentment and you start wondering if you should get up and refresh your coffee. Upon returning, you find that not only are you not on a page where you can read anything, you’ve just spent all of that time downloading a really impressive huge “splash” graphic and an annoying midi that’s woken up the baby in the next room.

Grumbling, you look for somewhere to turn the music off - only to find none. The child screams louder and your hopes for having him fall back asleep dwindle away. Having no faith now that clicking on anything in the complex image map of the splash graphic will actually get you to something you were interested in and could possibly bring up even more music you can’t turn off… you close your browser in disgust and disappointment.

I’ve been designing web pages for three years now. I admit, I too get caught up in the latest DHTML and javascript goodies that do incredibly neat things. I can spend days surfing around free CGI script sites and have often been shocked at dawn coming through my window as I was tearing apart a java applet code snippet to make it do what I want. The web, with all of its many languages and challenging cross-browser milestones, is such an exciting place to create something. Where else can you type in the equivalent of hieroglyphics and turn it into a beautiful masterpiece of artwork and information?

But no matter how pretty, or cool, or interesting your page is, you must always follow the golden rule - Be Considerate To Your Surfers.

Sure, in this age of 56k modems, cable or DSL connections, we sometimes lose sight of the fact that many people are still out there surfing around with 21,600 connections trying to enjoy the internet just as much as we are. Too often when you get into making webpages you end up buying the fastest connection you can just so that you can upload and download without turning gray. But that blazing fast connection that suits your needs shouldn’t make you forget the days when you, too, were bumbling along and watching that status meter crawl. You are putting your page up for someone else to read; so be kind to them. After all, they’re doing you a favor by visiting your site.

An addendum to the golden rule could be “Everything In Moderation”. Having the coolest page on the Net means nothing if your surfers close their browser before they even get your first page loaded. Pick and choose the elements that you’ll add to your site and upload the “new and improved” page somewhere that only you can get to it. Then check it out. How fast does it load? Does it actually say anything? If you were following a link from a search engine or someone else’s page, would you stick around to wait for this to load or just hit Back? Would you be interested enough to go one more page into the site? Two more pages?

Criticize your site with the eye of a stranger rather than a parent proudly beaming over their child’s latest accomplishment. If you can’t do this, have someone else preview the page for you - especially if they have a slow connection and can be honest about what they’re seeing.

You’ll watch your hits go up and your server log will reflect more than just preemptory clicks to your front door, and your surfers will love you.

The unspoken mantra of good webpage designing - imitation from a competitive site might be the sincerest form of flattery, but having a surfer bookmark your page is the ultimate measure of your web design talent.

Written by Raven on October 3rd, 2006 with comments disabled.
Read more articles on Webmastering.

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